CIE Tours International Annual Awards of Excellence Winners Announced
This past Monday CIE Tours International held the 29th CIE Tours International Annual Awards of Excellence held in Dublin’s City Hall at a prestigious ceremony.
CIE is one of Ireland’s leading tour operators, and the largest carrier of North American visitors into Ireland each year. In 2018, the company saw an incredible €120 million in revenues and over 400,000 bed nights booked throughout the country.
This year CIE Tours International will be celebrating its 87th year in business. For 2019 the company has plans to expand its destination offerings with new tours to Italy and Iceland.
The awards recognised 77 of the country’s best hotels and attractions and were presented by Peter Malone, Director, Vivienne Jupp, Chairman and Elizabeth Crabill, Chief Executive Officer, CIE Tours International.
The awards are presented based on feedback received from over 32,000 customers throughout the year. Each of the CIE Tour partners who qualified for an award delivered an exceptional quality experience and welcome to visitors, achieving a customer satisfaction rating of over 92% in feedback.
Speaking at the event, Elizabeth Crabill said, “The hotels and attractions which have been recognised here tonight all deserve acknowledgement for the roles they play in making Ireland a leading destination for visitors across the globe and ensuring tourists enjoy a memorable experience. And this is not me saying it, it is the 32,000 visitors who filled out our survey forms and told us about their experience.”
Continuing on Elizabeth said, “For our part, CIE Tours International will continue to respond to what our customers want – a unique experience, offering value for money with no hidden extra charges. Together with our partners, we will continue to showcase the best of Ireland, supporting rural communities throughout the country by bringing tourists to destinations not covered by other operators”.
For more information, please visit www.cietours.com. The full list of winners can be found below.